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June 3, 2026 ·
Lean Before AI: Why Workflow Still Comes First AI has moved from chat, to being embedded into...
Figure 2: AI created illustration based on the article If incubation, acceleration, and venture...
From Incubation to Venture Building: How Startup Creation Evolved Startup growth and...
Most organisations do not lack ideas. Many even have access to promising technologies and...
December 9, 2025 ·
Just as people across different time zones work together seamlessly and the world keeps spinning,...
October 15, 2025 ·
These are very valid and typical questions. They could also be right in their own way,...
I have been tracking the evolution of customer engagement over the last 10 years. In my previous...
In 2016, I examined the promising intersection of AI and consumer analytics, looking at how...
December 29, 2022 ·
The concept of the digital nomad lifestyle was suggested in the book "The 4-hour Work Week" when...
June 30, 2020 ·
Exactly one year ago, I wrote about the Future of Customer Engagement and created the IDEAL...
May 29, 2020 ·
COVID-19 pandemic has created a lot of challenges for businesses. The effect has been tremendous...
June 28, 2019 ·
Presented at SEAMLESS ASIA, 27 June 19 Creating the perfect customer through advanced analytics...
April 25, 2019 ·
On Wednesday (24 Apr), we conducted another of our regular market insights series, this time...
January 23, 2018 ·
Very often I have been asked, “You are encouraging entrepreneurship and asking people to take...
November 23, 2016 ·
The Future of Customer Analytics I was involved in identifying start-ups in the space of...
Large enterprises are beginning to show keen interest in innovation, with many already started to...